QBE — Singapore cyber exclusions

QBE Cyber Insurance

Wording effective from 2026-01-01.

1. any claim, liability, loss or defence costs brought or maintained by or on behalf of: (a) any insured or any parent of the insured or any subsidiary; or (b) any firm, partnership or entity in which the insured or any director or partner of the insured has a financial or executive interest; or (c) any person who, at the time of the act, error or omission giving rise to the claim, is a family member unless such a person is acting without any prior or indirect solicitation or co-operation of any insured
2. any claim, liability, loss or defence costs directly or indirectly arising out of any contractual or assumed liability, guarantee or warranty unless the insured would in any event be legally liable in the absence of such contractual or other assumed liability, guarantee or warranty
3. any costs in repairing, replacing or restoring information and communication assets to a level beyond that which existed prior to any claim or loss; or the insured's own costs of performing, rectifying, repairing, replacing, restoring or improving any work undertaken by the insured
4. any claim, liability, loss or defence costs directly or indirectly arising out of any defamatory statement that was made deliberately or recklessly by the insured, not including amendments made to matter by a hacker
5. any claim, liability, loss or defence costs arising out of the dishonest, fraudulent, criminal or reckless acts of any principal, partner or past or present director, officer, trustee of the insured or member of the insured's senior management team
6. the amount of the deductible stated in the schedule
7. any claim, liability, loss or defence costs made against or by the insured prior to the period of insurance; or any claim, liability, loss or defence costs directly or indirectly arising out of, or in any way involving any fact or circumstance of which written notice has been given under any previous policy or of which the insured first became aware prior to the period of insurance and which the insured knew or ought reasonably to have known had the potential to give rise to a claim or loss
8. any claim, liability, loss or defence costs arising directly or indirectly out of any regulated activities as defined under any applicable financial services legislation in any jurisdiction or any insurance mediation activities which are authorised and regulated by any financial or prudential authority in any jurisdiction
9. any fines, penalties, liquidated damages or contractual penalties other than those that are covered under Insured section – 'Regulatory Defence and Penalty costs cover'; or any punitive, multiple or exemplary damages where such have been identified separately within any award of any court or tribunal
10. any claim, liability, loss or defence costs arising directly or indirectly out of the use or provision of any gaming, gambling or lotteries except when such services are included in business services
11. any claim, liability, loss or defence costs arising directly or indirectly out of confiscation, commandeering, requisition, destruction of or damage to information and communication assets including personally identifiable information by order of a government or public authority
12. any claim, liability, loss or defence costs arising directly or indirectly out of inaccurate, inadequate or incomplete description of the price of goods, products or services but this clause does not exclude amendments made to matter by a hacker
13. any claim, liability, loss or defence costs arising out of or relating directly or indirectly to an insolvency event
14. any claim, liability, loss or defence costs arising directly or indirectly out of the insured's own costs of performing, rectifying or improving any work undertaken by the insured
15. any claim, liability, loss or defence costs arising directly or indirectly out of or relating to any failure of the insured to adhere to legal advice with regard to clearances or dissemination of matter or the collection, use, disclosure, handling, management, storage, retention or control of personally identifiable information
16. any claim, liability, loss or defence costs arising out of the insured's breach of any taxation, violation of any law governing criminal liability, unconscionable conduct, competition, restraint of trade or antitrust legislation or regulation
17. any claim, liability, loss or defence costs arising from the liability to any employee, former employee or prospective employee in respect of any obligation owed to the employee, former employee or prospective employee by the insured as an employer
18. any claim, liability, loss or defence costs arising directly or indirectly from any non-payment or under payment of royalties or any other payments due under a license
19. liability in excess of the limit of indemnity or any applicable sub-limit of indemnity, whichever is the lower, as stated in the schedule
20. any claim for loss of goodwill and reputational harm, other than those claims covered under insured section – Public Relations Costs Cover
21. any claim, liability, loss or defence costs caused by or arising from any personal liability incurred by a director or officer of the insured when: (a) acting in that capacity or managing the insured's business; or (b) in breach of their fiduciary duty, other than when performing business services for a client; or (c) making or issuing any statement, representation or information concerning the insured and the business services contained in any accounts, reports or financial statements
22. any claim, liability, loss or defence costs arising directly or indirectly from physical cause or natural peril, including but not limited to fire, wind, water, flood, subsidence, or earthquake, that results in the physical damage to property including to information and communication assets
23. any claim, liability, loss or defence costs, in respect of any proceedings (including arbitration or regulatory proceedings), judgment, award, payment, defence costs or settlement delivered, made or incurred within countries which operate under the laws of North America (unless jurisdiction is stated to be worldwide in the schedule)
24. any claim, liability, loss or defence costs arising directly or indirectly from or attributable to: (a) ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel; or (b) the radioactive, toxic, explosive or other hazardous properties of any explosive nuclear assembly or nuclear component thereof
25. any claim, liability, loss or defence costs where the insured is entitled to indemnity under any other policy except in respect of any excess beyond the amount which would have been payable under such policy had this policy not been effected
26. any claim, liability, loss or defence costs arising directly or indirectly out of the infringement of any patent
27. any claim, liability, loss or defence costs directly or indirectly arising out of, or in any way involving: (a) personal injury unless arising directly from any claim seeking compensatory damages for mental anguish or distress where such damages arise from claims covered under insured section – 'Cyber, data security and multimedia cover'; or (b) property damage except for cover provided by 3.1 Information and Communication Asset Rectification Costs Cover or 1.3.5 Loss of or damage to documents extension
28. any claim, liability, loss or defence costs: (a) for personal injury, sickness, disease, death or property damage directly or indirectly caused by seepage, pollution or contamination; or (b) for removing nullifying or cleaning-up seeping, polluting or contaminating substances; or (c) directly or indirectly arising out of resulting from or in consequence of or in any way involving asbestos or any materials containing asbestos in whatever form or quantity; or (d) directly or indirectly arising out of electromagnetic fields, electromagnetic radiation or electromagnetism
29. any claim, liability, loss or defence costs directly or indirectly arising out of, or in any way involving goods or products (being tangible property or merchandise) sold, supplied, repaired, recalled, altered, treated, manufactured, installed or maintained by the insured or on behalf of the insured
30. any claim, liability, loss or defence costs arising directly or indirectly out of breach of any obligation owed by the insured regarding any statement or representation (express or implied) contained in the insured's report and accounts, reports or financial statements, or concerning the insured's financial viability
31. any claim, liability, loss or defence costs arising from any act committed, or alleged to have been committed prior to the retroactive date
32. any claim, liability, loss or defence costs arising out of, based upon or attributable to the return, restitution or offset of fees, expenses or costs either by service level credits or by any other means
33. QBE shall not provide cover nor be liable to pay any claim, liability, loss or defence costs or provide any other benefit to the extent that the provision of any such cover, payment of any such claim or provision of any such benefit would expose QBE or any member of QBE group to any sanction, prohibition or restriction under the United Nations resolutions or the trade or economic sanctions, laws or regulations of any country
34. any claim, liability, loss or defence costs arising from or alleged to have been caused by or sustained from an act committed outside the territorial limit and/or from any claim first brought in a court outside the jurisdiction
35. any claim, liability, loss or defence costs arising directly or indirectly from: (a) the insured's lost profit, mark-up or liability for VAT, GST or its equivalent other than those claims covered under Insured section - Cyber business interruption cover; or (b) the insured's trading loss or trading liability including those arising from the loss of any client, account or business other than those claims covered under Insured section - Cyber business interruption cover; or (c) any monetary value of electronic fund transfers or transactions by or on behalf of the insured
36. any claim, liability, loss or defence costs directly or indirectly arising under an uninsured insured section of this policy
37. any claim, liability, loss or defence costs arising directly or indirectly out of the insured's knowing use of software in violation of software protection laws
38. any claim, liability, loss or defence costs arising directly or indirectly out of the failure of an internet, telecommunications or electricity provider or other utility provider except when such services are included in business services
39. any claim, liability, loss or defence costs arising directly or indirectly out of wear and tear of information and communication assets
40. any claim, liability, loss or defence costs of whatsoever nature directly or indirectly caused by, resulting from or in connection with war or terrorism regardless of any other cause or event contributing concurrently or in any other sequence to the claim

Source PDF: file:///Users/rob/Pangaea/cyberinsurance.com.sg/wordings/qbe/cyber-data-security-2026.pdf