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MSIGMSIG CyberComplete

Singapore policy-wording facts (effective from 2024-01-01). Extraction confidence: inferred.

Verified policy facts — MSIG CyberComplete

Confidence: inferredEffective from 2024-01-01sha256: ed58dd7d9c1b
Cover scopeextracted
Cyber Insurance for companies (and all subsidiaries) incorporated in Singapore, with limits of indemnity options of SGD 500,000 / SGD 1,000,000 / SGD 2,000,000 / Other; claims-made basis; underwritten by MSIG Insurance (Singapore) Pte. Ltd.
PDPA fine cover (PDPC)not on file
Not on file
Ransomware / cyber-extortionnot on file
Not on file
Business interruptionnot on file
Not on file
Data-breach response (first-party)not on file
Not on file
Cyber-crime / social engineeringnot on file
Not on file
Regulatory defence (PDPC, MAS, MOH, IMDA)not on file
Not on file
Hardware replacementnot on file
Not on file
Media liabilitynot on file
Not on file
War / state-act exclusion (2022 Lloyd’s)not on file
Not on file
Panel vendorsextracted
verbatim rule string — no panel vendor names disclosed in this document
Exclusionsnot on file
    Sublimitsnot on file

    Source PDF (authoritative): file:///Users/rob/Pangaea/cyberinsurance.com.sg/wordings/msig/cyber-complete-proposal-2024.pdf

    Verified policy wording — full text

    Verbatim Markdown transcription of the MSIG MSIG CyberComplete policy wording PDF. Effective from 2024-01-01. The authoritative reference is the source PDF, not this transcription.

    Important Notice
    The Insurance Act: In this Proposal Form, you are required to disclose fully and faithfully all the facts you know or ought to know in respect of the risk that is being proposed; otherwise the Policy issued hereunder may be void.
    
    Please read the following advice before completing this proposal form.
    
    This proposal is for a claims made policy. A claims made policy only responds to claims made and notified to us during the period of insurance.
    
    The term "PROPOSER" or "You/Your" means the Company (or organisation) listed below and all of its subsidiaries for which coverage is proposed on this form and the "INSURER" or "We/Us/Our" is MSIG Insurance (Singapore) Pte. Ltd.
    
    This PROPOSER is completing this form on behalf of all Insureds (as defined in the policy), it must be signed and dated by an authorised representative of the PROPOSER.
    When completing this Proposal Form:
    - Answer all questions giving full and complete answers.
    - It is your duty to provide all of the information requested on the form as well as to include all material facts.
    - A material fact is a known fact and/or circumstance that may influence our decision whether to accept the risk and if so, on what terms. If you are unsure whether a matter is material, you should disclose it. Full details of your duty of disclosure can be found in the following section.
    - If the space provided on this form is insufficient, please provide complete answers on an additional sheet, which must be signed and dated.
    - The proposal form must be completed, signed and dated by a person, who must be of legal capacity and authorised for the purpose of requesting this insurance by the PROPOSER.
    
    This proposal form DOES NOT BIND the PROPOSER or the INSURER to complete the insurance but will become part of the insurance policy.
    YOUR DUTY OF DISCLOSURE
    Before you enter into a contract of general insurance with us, you have a duty to disclose every matter within your knowledge that is material to our decision whether to insure you and, if so, upon what terms. You have the same duty to disclose material facts before you renew, extend, vary or reinstate a contract of general insurance.
    
    Your duty however does not require you to tell us anything that:
    
    - Reduces the risk you are insured for; or
    - Is common knowledge; or
    - We know or, as an insurer, should know; or
    - We waive your duty to tell us about.
    
    Note that this duty continues after the proposal form has been completed until the time the policy is in force.
    NON-DISCLOSURE
    If you fail to comply with this duty of disclosure, we may cancel the policy or reduce the amount we will pay you if you make a claim, or both. If your failure is fraudulent, we may refuse to pay a claim and treat the policy as if it had never existed. It is therefore vital that you make sufficient enquiries before completing this form and before signing the declaration on this form or any addendum; or any declaration that there has been no change in the information you have provided.
    SUBROGATION
    Where another person or company would be liable to compensate you for any loss or damage otherwise covered by the policy, but you have agreed with that person either before or after the loss or damage occurred that you would not seek to recover any monies from that person or company, we will not cover you under the insurance for such loss or damage.
    
    ---
    Cyber Insurance Proposal Form
    MSIG Insurance (Singapore) Pte. Ltd. (Co. Reg. No. 200412212G)
    4 Shenton Way, #21-01, SGX Centre 2, Singapore 068807
    Tel +65 6827 7888 Fax +65 6827 7800
    msig.com.sg
    
    A Member of MS&AD INSURANCE GROUP
    Section 1: Details of Proposer
    | Field | Value |
    |-------|-------|
    | Company name | |
    | Address of head office | |
    | Web address | |
    | Company registration number | |
    | Place of incorporation | |
    | Date established | |
    | Describe the company's activities | |
    1. Please state your turnover:
    | | Last year (SGD) | Current year (SGD) | Next year estimate (SGD) |
    |---|---|---|---|
    | Total | | | |
    | % from online sales | | | |
    2. Please show turnover per territory as a percentage of the current year total (All should add up to 100%):
    | Singapore | Asia | Australia & New Zealand | USA & Canada | Europe | UK | Others |
    |---|---|---|---|---|---|---|
    | | | | | | | |
    1. Please state you current number of employees per category:
    | Principals, partners & directors | Information technology |
    |---|---|
    | | |
    | Professional | Cyber & information security |
    | | |
    | Admin & Support | Others (please specify) |
    | | |
    1. Is all remote access to your network secured (SSL, SSH, IPSec, etc.)?
    - [ ] Yes
    - [ ] No
    2. Do you have industry grade security measures in place for all firewalls, anti-virus protection and other critical systems?
    - [ ] Yes
    - [ ] No
    
    If no, please explain what security measures are implemented:
    3. Do you have a computer and user account management and audit policy?
    - [ ] Yes
    - [ ] No
    
    If 'yes', is it enforced?
    
    - [ ] Yes
    - [ ] No
    
    If 'no' to either of the above, please explain how account security is maintained:
    4. Are all mobile devices and backup media:
    **Password protected?**
    
    - [ ] Yes
    - [ ] No
    
    **Encrypted?**
    
    - [ ] Yes
    - [ ] No
    
    If 'no' to either of the above, please explain what security protocols are implemented to secure mobile devices and backup media:
    5. Are you PCI compliant?
    - [ ] Yes
    - [ ] No
    - [ ] N.A.
    7. Is all your important data encrypted?
    - [ ] Yes
    - [ ] No
    
    If 'yes', when does this occur?
    
    - [ ] At rest (on network)
    - [ ] In transit
    - [ ] In backup
    8. Do you ensure that backup data is kept offline/isolated from your enterprise network and that it is inaccessible from all endpoints and servers on your corporate domain?
    - [ ] Yes
    - [ ] No
    
    If 'yes', is this tested at least annually?
    
    - [ ] Yes
    - [ ] No
    9. Is your data stored on a flat network?
    - [ ] Yes
    - [ ] No
    10. Are all your employees given mandatory cyber security training?
    - [ ] Yes
    - [ ] No
    
    If 'yes', how often is this training conducted?
    
    - [ ] Monthly
    - [ ] Quarterly
    - [ ] Biannually
    - [ ] Annually
    - [ ] Others (please specify) _______________
    11. Do you distribute written training materials or conduct online refresher training on cyber security for all employees?
    - [ ] Yes
    - [ ] No
    
    If 'yes', how often?
    
    - [ ] Monthly
    - [ ] Quarterly
    - [ ] Biannually
    - [ ] Annually
    - [ ] Others (please specify) _______________
    12. At what intervals are employees required to change passwords?
    - [ ] Yes
    - [ ] No
    
    - [ ] Every 90 days or less
    - [ ] Less frequently or never (please state) _______________
    13. Do you have the following policies in place?
    **Incident or data breach response plan**
    
    - [ ] Yes
    - [ ] No
    
    **Disaster recovery or business continuity plan**
    
    - [ ] Yes
    - [ ] No
    
    **IT security policy or framework**
    
    - [ ] Yes
    - [ ] No
    
    If 'yes', please provide copies and state when they were last subject to review: _______________
    14. Have you ever performed a penetration or social engineering test?
    - [ ] Yes
    - [ ] No
    
    If 'yes', please provide a copy of the results.
    15. Do you install software patches within 30 days of release?
    - [ ] Yes
    - [ ] No
    16. Have you implemented mandatory multi-factor authentication (MFA) for all remote network access and remote desktop protocol (RDP) connections?
    - [ ] Yes
    - [ ] No
    17. How many employees have administrator rights/admin account access?
    How often do you review administrator rights and access?
    
    Is MFA used for administrative account access?
    
    - [ ] Yes
    - [ ] No
    18. Are you ISO/IEC 27001 Information Security Management compliant?
    - [ ] Yes
    - [ ] No
    19. Do you operate any online platforms or websites?
    - [ ] Yes
    - [ ] No
    
    If 'yes', do they use HTTPS?
    
    - [ ] Yes
    - [ ] No
    20. Do you use an email filter (e.g. Barracuda, Mimecast) on all email accounts?
    - [ ] Yes
    - [ ] No
    1. Do you outsource any of your primary business functions?
    - [ ] Yes
    - [ ] No
    
    If 'yes', please state:
    
    | Name of provider | Outsourced function |
    |---|---|
    | | |
    | | |
    | | |
    | | |
    2. Do you outsource any IT functions?
    - [ ] Yes
    - [ ] No
    
    If 'yes', please state:
    
    | Name of provider | Outsourced function |
    |---|---|
    | | |
    | | |
    | | |
    | | |
    3. Do you conduct service provider audits to ensure they comply with your security and risk management policies?
    If 'yes', how often are audits conducted?
    
    - [ ] Monthly
    - [ ] Quarterly
    - [ ] Biannually
    - [ ] Annually
    - [ ] Others (please specify) _______________
    4. Have you waived any right of recourse against providers of outsourced services?
    - [ ] Yes
    - [ ] No
    6. Are providers of outsourced services required to have their own professional indemnity or errors or omissions cover?
    - [ ] Yes
    - [ ] No
    7. Do you have formal agreements with your outsourced service providers that define each party's responsibilities?
    - [ ] Yes
    - [ ] No
    1. Please state your gross profits:
    | | Amount |
    |---|---|
    | Current year estimate | |
    | Last financial year | |
    2. Does your disaster recovery or business continuity plan address cyber perils?
    - [ ] Yes
    - [ ] No
    3. How critical is your network dependency? Please state the time interval between loss of site or systems and significant impact on your business operations:
    - [ ] 0 to 6 hours
    - [ ] 6 to 12 hours
    - [ ] 12 to 24 hours
    - [ ] A day or more
    2. Please show records per territory as a percentage:
    | Singapore | Asia | Australia & New Zealand | USA & Canada | Europe | UK | Others |
    |---|---|---|---|---|---|---|
    | | | | | | | |
    3. State the number of records held in each of the following categories:
    | Category | Number |
    |---|---|
    | Personal (name, email, residential address, telephone or mobile number) | |
    | Date of birth | |
    | Bank details including account data, debit and credit cards | |
    | Health information | |
    | Tax records, including tax file numbers and references | |
    | Others, please describe | |
    4. Do you handle credit card transactions in any form?
    - [ ] Yes
    - [ ] No
    
    If 'yes', how many per year? _______________
    5. Do you use a secure payment processor for credit card transactions?
    - [ ] Yes
    - [ ] No
    
    Please provide details:
    6. What percentage of personal data records are held on:
    **Your own network**
    
    Last financial year _______________
    7. Please provide an estimate of the maximum number of personal records currently stored:
    **On any single server** _______________
    
    **In any central/single location** _______________
    1. Have you ever been subject to an investigation into your handling of PII or personal data, payment card details or your data privacy practices?
    - [ ] Yes
    - [ ] No
    2. Has a regulator or similar authority ever requested information on your handling of PII or personal data, payment card details or your data privacy practices?
    - [ ] Yes
    - [ ] No
    3. Have you ever been asked to sign (or signed) a consent order or equivalent in respect of PII or your privacy practices?
    - [ ] Yes
    - [ ] No
    4. Have you ever received a complaint relating to your handling of PII?
    - [ ] Yes
    - [ ] No
    
    If you have answered 'yes' to any question, please provide details:
    Section 9: Claim History
    Please ensure appropriate enquiries are made of all directors and officers of the company prior to answering the following questions.
    1. Have you ever suffered a loss or has any claim been made against you, whether successful or not?
    - [ ] Yes
    - [ ] No
    2. Are you aware of any circumstance, incident or action which may be grounds for or result in a future claim?
    - [ ] Yes
    - [ ] No
    
    If you have answered 'yes' to any question, please provide details:
    1. Do you currently have cyber liability and data protection insurance?
    - [ ] Yes
    - [ ] No
    
    If 'yes', please state:
    
    | Field | Value |
    |---|---|
    | Insurer | |
    | Limit of liability | |
    | Expiry date | |
    | Retroactive date (if applicable) | |
    | Deductible | |
    2. Has your company or any subsidiary ever been refused this type of insurance, or had similar insurance cancelled, or had an application of renewal declined, or had special terms imposed?
    - [ ] Yes
    - [ ] No
    
    If 'yes', please supply details:
    Section 11: Indemnity Limit
    Limit of indemnity required:
    
    - [ ] SGD 500,000
    - [ ] SGD 1,000,000
    - [ ] SGD 2,000,000
    - [ ] Other SGD _______________
    Section 12: Declaration
    I/We, the undersigned, desire to effect the insurance specified herein and declare that I/We:
    
    - have read and understood the Important Notice.
    - agree that MSIG Insurance (Singapore) Pte. Ltd. reserves its right to reject this application and cover will only be effective when accepted and confirmed in writing.
    - warrant that the information and any documents given and answers to questions herein are true and correct to the best of my/our knowledge.
    - have not withheld, misstated or omitted facts likely to influence the assessment of this application.
    - undertake to inform MSIG Insurance (Singapore) Pte. Ltd. of any material changes to those facts before completion of the contract of insurance.
    - agree that this application, declaration and any other information provided or documents supplied shall form the basis of the contract of insurance.
    - agree and acknowledge that the contract of insurance will be subject to the terms, limitations, exclusions, conditions, clauses and warranties contained in the policy and/or as modified or extended by any endorsements thereon.
    Privacy Policy
    MSIG is committed to protecting your privacy. We collect, use and disclose the personal particulars you provide to us in accordance with the Personal Data Protection Act 2012 and MSIG's Privacy Policy, for the provision of all services related to, and protection under the insurance policy purchased from us, including for proper servicing, underwriting and claims administration. MSIG may disclose the personal particulars to its business partners and third party service providers for these purposes. Where there are more than one individual insured persons, I/we confirm they have consented to MSIG's collection, use and disclosure of their personal particulars. Please refer to the full MSIG's Privacy & Cookies Policy at www.msig.com.sg for more information.
    Signature Block
    Authorised signature (with company stamp) | Date
    ---|---
    | 
    
    Name & position | 
    ---|---
    | 
    
    ---
    
    **Document Reference:** CYB010522  
    **Total Pages:** 7 of 7

    Source PDF: file:///Users/rob/Pangaea/cyberinsurance.com.sg/wordings/msig/cyber-complete-proposal-2024.pdf

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